At Givarni, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a straightforward return policy to ensure your shopping experience remains exceptional. Our14 days money-back guaranteeensures our commitment to an excellent service to our customers.
To be eligible for a return, your item must be unused, in its original condition, and in the same packaging that you received it.
Initiating a return:
To initiate a return, please contact our customer support team within 14 days of receiving your order. Please note that we will deduct €24.90 from the refund amount, so once you have approved this, you will be provided with a return label for the shipping of the product back to us.
We will be provide you with a return label for the shipping of the product back to us. Please note, this does not apply to products below 100 euros.
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund after suitable deductions mentioned above will be processed, and a credit will be applied to your original method of payment.
Please allow several business days for the refund to reflect in your account.
In order to be fully reimbursed, the returned items need to be in their original condition along with the receipt, whether it is a copy or the original.
Please note that we do not offer exchanges, instead you can avail our store credits for a future purchase.